Consumer Health Data Privacy Policy
Last updated: November 14, 2024
Introduction
NueYue ("we," or "us") owns and operates websites and mobile applications (collectively, the "Platform"). Your access and use of the Platform, any part thereof, or anything associated therewith, including its content ("Content"), any products or services provided through the Platform or otherwise by NueYue, and any affiliated website, software or application owned or operated by NueYue (collectively, including the Platform and the Content, the "Service") are subject to our Privacy Policy unless specifically stated otherwise. Capitalized terms not otherwise defined in our Privacy Policy or this Consumer Health Data Privacy Policy have the same meaning as set forth in the NueYue Terms and Conditions.
This Consumer Health Data Privacy Policy applies to the extent required by applicable state law with respect to consumer health data ("Consumer Health Data") as defined by applicable law. For example, this Consumer Health Data Privacy Policy does not apply to protected health information subject to the Health Insurance Portability and Accountability Act of 1996. Please refer to our Notice of Privacy Practices, which governs such information. This Consumer Health Data Privacy Policy supplements our general Privacy Policy. In the event of a conflict between our Privacy Policy and the Consumer Health Data Privacy Policy, the Consumer Health Data Privacy Policy applies to the extent that it is consistent with applicable state law.
Collection of Consumer Health Data
The Consumer Health Data we collect depends on how you interact with us, the services you use, and the choices you make. We collect Consumer Health Data about you from different sources and in various ways when you use our services, including:
Consumer Health Data You Provide
We collect Consumer Health Data you may provide to us, including:
Name and contact information, such as your name, email address, phone number, and billing and physical addresses
Demographic information, such as your gender, racial or ethnic origin, date of birth, and zip code
Payment information, such as your credit card number, financial account information, and other payment details
Account profile information, such as:
Username or account number with password
Security or access codes
Access credentials
Redemption codes
Biographical details
Social network profile links
Preference information
Any other information added to your account profile
Marketing preferences and engagement details
Content uploads, including:
Photographs
Videos
Documents
Communication records
Email messages
Government-issued identifiers, such as:
Driver's license number
Passport number
Social security number
Images of identification cards
Biometric information that can identify you
Health information concerning physical and/or mental health status
Sexual and reproductive health information
Consumer Health Data Collected Automatically
When you use our services, we collect information through technical tracking technologies that may be considered Consumer Health Data:
Identifiers and device information:
IP address
Device identifiers (MAC address)
Device type
Operating system details
Browser information
Software configurations
Cookie identifiers
Mobile IDs
Location data from apps and online services
Usage data:
Website referral URLs
Page views and duration
Access timestamps
Service interaction details
Health-specific browsing activity
Generated or Inferred Consumer Health Data
We may create, infer, or generate Consumer Health Data from other collected data, including using automated means to generate information about:
Likely preferences
Health patterns
Risk factors
Treatment responses
Behavioral characteristics
Third-Party Sources
We obtain Consumer Health Data from:
Corporate affiliates
Third-party service partners
Co-branding/marketing partners
Service providers
Publicly available sources
Use of Consumer Health Data
We use Consumer Health Data for the following purposes:
Product and Service Delivery
Platform operation and maintenance
Service analysis and troubleshooting
User movement facilitation
Location verification
Billing and payment processing
Account administration
System security
Fraud detection
Customer support
Service communications
Personalization
Identity verification
Legal compliance
Rights enforcement
Product Improvement and Development
Service testing and enhancement
Content and feature development
Product creation
Traffic analysis
User behavior studies
Platform optimization
Your Consumer Health Data Rights
You may have certain rights to your Consumer Health Data under applicable state law. These rights may vary depending on your state of residence. Any of the rights discussed below may be subject to certain limitations (for example, a monetary charge).
Withdraw Consent
To the extent we rely upon your consent for either our collection or sharing of your Consumer Health Data, you have the right to withdraw such consent from any future collection or sharing. When you withdraw consent, we will cease collecting and sharing your data going forward (which may affect our ability to provide certain services). Withdrawal does not affect data collected or shared prior to your withdrawal.
Access and Confirm
You have the right to ask us to confirm whether we have collected, shared, or sold your Consumer Health Data, and to access and request a copy of such data. Upon request, we will provide a list of all third parties and affiliates with whom we have shared or sold your Consumer Health Data, along with what data was shared and for what purposes, within the timeframes required by law.
Correction
You have the right to ask us to correct inaccuracies in your Consumer Health Data. If we cannot make the requested correction, we will explain why and provide options for addressing your concerns.
Deletion
You have the right to ask us to delete your Consumer Health Data, subject to legal requirements or permissible retention. We will also instruct our service providers to delete the data where applicable and explain any required retention.
Appeal
You have the right to appeal our denial of any rights request. We will provide our reasons for denial and instructions for appealing, and we will respond to appeals in a timely manner.
Exercising Your Rights
To exercise any of these rights and make a Consumer Health Data rights request, please visit privacy.nueyue.com. To protect your privacy, we must verify your identity before processing your request. We may ask you to verify certain information we already have on file, or request documentation such as government identification. Any additional information will be used solely for verification and handled securely.
It’s important to understand that we need to collect certain Consumer Health Data to provide the Service to you. If you request deletion of required data or withdraw consent for future collection or sharing of required Consumer Health Data, we may no longer be able to provide the Service or certain features.
Changes to This Consumer Health Data Privacy Policy
We reserve the right to modify this Consumer Health Data Privacy Policy at any time. If we make material changes, we will notify you by updating the date of this Consumer Health Data Privacy Policy and posting it on the Service or through other appropriate means. Any modifications are effective upon posting (or as otherwise indicated). Your use of the Service after the effective date indicates your acknowledgment that the modified policy applies to your interactions.
Contacting Us
If you have any questions about this policy, please contact us by email at support@nueyue.com.
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